intel extreme tuning utility unsupported platform

The BIOS settings I used from my previous system, where XTU worked, are still in effect. I have been in the process of installing all my software, and files manually.ģ. The boot drive was wiped, and I installed from a fresh install file. I have since uninstalled the software.Īll attempts to reinstall XTU after this point have failed.Ģ.

The system information tab includes text that is similar to the install error: platform unsupported. The 'advanced tuning' tab, when selected, merely shows a blank page. There are no error messages when the software is running. In summary, it disables the platform check when the installer is running. Attached is the XTU log from my last attempted install. All install attempts of XTU without the workaround fail. To upload and attach a file, use the ' Drag and drop here or browse files to attach' option below the response textbox. txt file), please attach it to your reply. To save your scan, click Next and click Save.Click the menu where it says ' Summary' to change to ' Detailed View'. The Intel® SSU defaults to the ' Summary View' on the output screen following the scan. Open the application, check the 'Everything' checkbox, and click 'Scan' to see the system and device information.Download the Intel® SSU and save the application on your computer.Please provide details regarding the workaround that you attempted:Ģ- Was the 'reinstall of Windows' a full clean install from scratch? For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? Or did you select another reinstallation option (e.g.: selecting the option 'to keep files', etc.)?ģ- Are you running the BIOS settings on defaults?Ĥ- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system:.Or are you still having issues installing Intel® XTU?.Is this correct? If it is, please provide screenshots of the status of the settings/options and of the error message: First, you were unable to install Intel® XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings.In order to review this further, could you please provide us with the following details?ġ- Just to make sure we understand correctly the current behavior: Hello you for posting on the Intel® communities.

Intel extreme tuning utility unsupported platform